Can I Return It?
keeping it 100We get it, sometimes a fit just doesn't hit the way you pictured it. But to make sure every single customer gets a jersey that's genuinely brand new, here's where we have to draw the line:
- Change of mind
- Incorrect size selected by the customer
- Ordering by mistake
- Personal preference regarding colour, design, fit, or fabric after delivery
We strongly recommend checking our Size Guide before placing your order. If you're unsure about sizing, feel free to contact us before ordering. We're always happy to help.
Pick Your Size Right
no do oversThis is the one we really need you to nail before checkout, promise it's worth the extra minute.
Please choose your size carefully before placing your order. At RAGE.FITS, we do not offer size exchanges. Every jersey is quality checked, packed fresh, and prepared specifically for each order, to maintain the highest standards of quality and hygiene, we're unable to accept size exchange requests.
We strongly recommend referring to our Size Guide before placing your order. If you're unsure about your size, feel free to contact us before purchasing. Our team will be happy to help you choose the best fit.
Film It Before You Open It
no capWe're not trying to make your life hard, this one rule genuinely protects both of us. A continuous, unedited unboxing video is mandatory for any claim about damaged, missing, or incorrect products.
One continuous shot, start to finish. This is what makes a claim verifiable.
- 01 Starts before opening the parcel
- 02 Clearly shows the sealed package and shipping label
- 03 Records the complete unboxing in one continuous shot
- 04 Clearly shows the product after opening
Report any issue within 24 hours of delivery, along with your Order ID and clear photos of the product.
When We've Got Your Back
our bad, our fixIf the mistake is ours, we'll always take responsibility. Refunds or replacements are available only if:
- We shipped the wrong product
- The product has a verified manufacturing defect
- Your prepaid order cannot be fulfilled due to stock unavailability
Once approved, refunds are processed within 5 to 7 business days to the original payment method.
Real talk, refunds aren't on the table for:
- Change of mind
- Incorrect size selected by the customer
- Personal preference after delivery
- Courier delays beyond our control
The Fine Print, Made Fun
quick hitsCustom Jerseys
Once customisation such as a name, number, or patches has begun, the order cannot be cancelled, returned, exchanged, or refunded, unless there's a verified manufacturing defect.
Product Variations
Slight differences in stitching, print placement, measurements (±1 to 2 cm), or colour may occur due to manufacturing and screen settings. These are normal, not defects.
Delivery Delays
Once your parcel is handed to our courier partner, timelines are managed by them. Delays from weather, holidays, or logistics are beyond our control, we'll always help you track it.
Stuck On Something?
We're not a faceless corporation, we're a small team that genuinely cares about getting this right for you. Drop us your Order ID and we'll sort it out fast, no bots, just real people who actually read your message.